Leads: It's Not Just In The Cards
One of the most enjoyable professional experiences
is the "aha" moment that erupts when you're able to
provide a business contact with a lead. It's a
tremendously enjoyable, productive, and effective
way to network.
That is, it's all of these things when it actually occurs.
The thing is, these peak "aha" moments are quite
infrequent; and, apparently, much less common than
most people think. In truth, because these
experiences can be so memorable (for all of the
reasons noted above), that it's easy to think that they
happen every other week. But upon closer look, it's
probably more like once every few months; maybe a
handful of times a year, if you're lucky.
Paradoxically, while the "aha" lead link experience is
in itself a very efficient thing - because you're
tangibly and measurably helping solve a business
problem through your referral - the approach to
generating leads is woefully inefficient. This is
explained below.
From Bartering to Stores of Value: A Trip Down
Economic Lane
To understand the dynamics of the "aha I know
someone who can do that" experience in all of its
well intentioned but inefficient glory, let's take a quick
glance at one of the greatest inventions in the history
of our species: money.
Not all that long ago, if you wanted something - say,
a pair of shoes - you had to have something to trade
for them. And furthermore, the person selling you the
shoes had to need what you had to trade. In other
words, if you and your shoe salesman didn't have
mutually aligned "aha" moments, then there was no
immediate deal - he was stuck with a pair of shoes
that he could have sold, and you were stuck wanting
a pair of shoes, and not having them. It was very
depressing. Many people went shoeless.
What had to take place, was that you had to trade
your stuff to someone else in order to obtain
something that the shoe salesperson wanted. Then,
and only then, could you make the deal. It could take
months; or just shelved entirely.
And then, cheerfully, money started circulating. And
this money was nothing but a store of value. It was a
piece of paper (or a piece of metal) that held a certain
value, and could be traded with ridiculous ease
between multiple buyers and sellers. Need some
shoes? No problem! Send in some of that money
(and add a little bit extra, the service was great) and
get a pair. It brought people together, and enabled
them to do business because they had money. They
had something in their pocket that enabled an "aha"
moment to occur.
From Money to Lead Generation: Being Proactive
In a nutshell, the introduction of money allowed
people to be very proactive. They didn't have to wait
for infrequent aha moments in order to do business.
Thanks to the money in their pocket, they could be
prepared for an unforeseeable future. They could, in
essence, experience aha moments all of the time.
Several times a day, in fact.
Generating leads through your business network can
take the same path, and benefit in much the same
way, as the economic system did in its evolution from
bartering goods to exchanging money.
How? Simple: when you network, don't limit yourself
to looking for aha moments. There's no need!
Rather, learn about what your business contacts do;
even if you don't immediately need them, and they
don't immediately need you.
When you develop relationships with quality partners
and learn about what they do, how they do it, why
they do it, and with whom they do it, you are in
essence acquiring a store of value. You are
increasing your capacity to be proactive, and to
generate exponentially more aha moments in the
future if and when an opportunity to work together (or
make a referral) happens.
The thing to remember here - and it's important,
because it's a new way of thinking - is that you don't
need to need anything from a potential networking
partner in order to proactively find out all you can
about them. Nor do you need to be trying to find a fit
for someone who asked you if you "knew someone"
who did this or that. As you develop relationships
and generate leads, you are adding to your "bank
account" of quality partners; both for yourself, for your
partners, and for your clients. And at the same time,
you're investing into someone else's account; they,
too, now know what you do, how you do it, why you
do it, and with whom you do it. And when they need
you, for themselves or for a contact, they'll be in
touch.
A New Way of Thinking
The freshest way of looking at this is as an opening
up of a closed box. For centuries, generating leads
has been a reactive exercise. You (or your business
ancestors) went to a so-called networking event, and
tried to find a "fit" for your current need. At the same
time, you were sought out by other businesses as
possibly filling of their current needs. If there was no
immediate aha moment - if you didn't need shoes
and someone there didn't sell the shoes you wanted
- then little was accomplished.
And even if you did walk away from a networking
event with a pocket-full of business cards, that wasn't
as helpful - or valuable - as it should have been.
There was no proactive attempt to learn about quality
partners who didn't fit one of your current needs, or
vice versa. In other words, you (naturally) focused on
the partners that could help you here and now; and
so did the other people in the room.
But that's the closed box; and it's extinct (but doesn't
quite know it yet). The new way of looking at this -
the open box - is to proactively generating leads
regardless of whether there is a current need.
This increases your bank account of potential
partners down the road, and at the same time,
increases your exposure to quality professions in
various walks of workforce life. Indeed, even if a
business deal is never struck with a proactively
generated lead, the cross-dialogue with quality,
excellence-driven professionals can be incredibly
rewarding and totally profitable. After all, as we all
know, innovations in how business is done is not
limited to any particular field or type of professional;
knowing how an automotive manufacturer is
successfully anticipating customer demand can help
you sell your hotel rooms. Learning how a marketing
firm is branding itself can help you increase market
share for your law firm.
It's Not Just About the Cards
"Aha" moments will still pop up from time to time, and
they'll still be very enjoyable experiences. But
remember: networking these days, and in the future,
isn't merely about trading cards and seeking that rare
"oh yes, I know someone who can do that" moment.
It's about proactively building your business bank
account with stores of value; with information that you
have learned from actively generating leads.
In this way, your access to new business
professionals will increase as your circle widens and
opens outside of its conventional framework. The
results? More "aha" experiences. A high quality
network of diverse professionals who can provide
answers and insight. And, of course, our old favorite:
more money!
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Sincerely,
Adrian Miller
AMST
phone:
516-767-9288